Christmas Emergency Contacts
The offices at St John's House will close for the Christmas period at 6 pm on Monday 23rd December 2024 and reopen at 9 am on Thursday 2nd January 2025. If you have an emergency concerning a parsonage during this period you will find details of who to contact on this page. It may be prudent to make notes of these details in case of an electrical failure.
All invoices for emergency call-outs should be issued to Manchester Diocesan Board of Finance Property Department which will pay the invoice costs. Any follow-up works following an emergency should be discussed with the Property Department.
Vicarage Emergency
During office hours call the Property Department at St John's House on 0161 828 1400.
You can find advice on crime prevention or if there is a break-in at the vicarage on our website.
In the event of an emergency out of hours, please contact:
Boiler, central heating or gas fire breakdown
Manchester/Salford:
Hadfield and Britain Ltd: 0800 038 5020 / 0161 338 3167 (First numbers to call)
Escalation: The landline will patch through to the on-call engineer
Bolton/Salford:
Craggs: 01204 695 540 (First number to call)
Escalation: On-call engineer - 07766 518320
Rochdale:
Hadfield and Britain Ltd: 0800 038 5020 / 0161 338 3167 (First numbers to call)
Escalation: The landline will patch through to the on-call engineer
Gas leak
British Gas: 0800 111999
Power failure of electrical emergency
Electrical supply failure Norweb: 0800 195 4141
Electrical emergency repairs: Paul Hindle 07850 591415
Electrical emergency repairs: Philip Morrison 07930 888425 or STERLING - 07432 185821
Intruder Alarm malfunction
Use your existing maintenance company. If none retained, call: CIA 2000 on 0161 624 8500 (First number to call which will patch through to a call centre)
Escalation:
Jim Perry - 07786 311 450
Mark Perry - 07590 229 736
Emergency board-up (out of office hours only)
Montrose Glass: 0800 888 6123 (freephone)
Locksmith
Keyfax Manchester Ltd (not 24-hour service)
During office hours: 0161 339 7500
Out of office hours: 0161 339 7500 (same number), if this fails please email keyfax11@gmail.com for escalation.
Access Locks (24-hour call out): 07730 203005
Plumbing and Drainage
Hadfield and Britain (Domestic plumbing emergencies): 0800 038 5020 or 0161 338 3167
Escalation: The landline will patch through to the on-call engineer
Dyno-Rod Roger Little (blocked drains and domestic plumbing emergencies): 0161 429 7007
Escalation 1: Tia Marsden - 07871314973
Escalation 2: Nigel Wilson - 07557612401
Escalation 3: Gavin Stanhope - 07840440602
Dyno-Rod Craven Services (Rossendale/Lancs blocked drains): 01254 771818 (First number to call)
Escalation:
Director Andy Millar - 07769 542550
Plumbing manager Michael Dempster - 07889 853360
NW Water (Water supply/leakage emergencies): 0800 330033
Roof Leaks and General Emergencies
W & W Building and Planned Maintenance Ltd: 0161 303 8016
Chris Wardle - 07732 439363
Ben Wallwork - 07843 273554
Lee Howarth Roofing - 07810 325033
Break-in, theft, malicious damage
Try to avoid touching anything and contact the police immediately. Follow their instructions and obtain a crime number. If there is damage to external doors and windows the police may advise on getting them boarded up, but contact the Property Department first at the earliest opportunity during office hours. During out-of-office hours, please call Montrose Glass for board up or Keyfax for lock replacement (see above for contact details).
As soon as possible, notify your Archdeacon, and if there is loss or damage to the contents of the property, or to motor vehicles, notify your insurance company.
Insurance
Ecclesiastical Insurance Group: 01452 528533
All invoices for emergencies should be issued to Manchester Diocesan Board of Finance, Property Department, St. John's House, 155-163 The Rock, Bury, BL9 0ND